Las Alcobas, A Luxury Collection Hotel, Mexico City | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Av. Presidente Masaryk 390, Mexico City, Mx, Mexico City, Mexico, 11560

Las Alcobas, A Luxury Collection Hotel, Mexico City offers a prime location in Polanco along the upscale Masaryk street. This 5-star hotel features elegant accommodations and refined service, catering exclusively to adults aged 13 and older.

Rooms & Amenities

The hotel features thirty-five rooms decorated in a calming palette of grey, black, and white. Room options include spacious, light-bathed corner suites and luxurious penthouse suites. All rooms come equipped with hydromassage baths and high-end toiletries.

Dining Options

Anatol restaurant serves contemporary cuisine inspired by farm-to-table practices. Guests can indulge in a selection of dishes influenced by Mexican and Italian flavors. Dining options extend to the nearby Dulce Patria, known for vibrant New Mexican fare.

Leisure & Services

The Aurora Spa offers a variety of treatments using local ingredients and traditional healing techniques. Guests can enjoy targeted massages tailored to their needs. Wellness amenities include a well-equipped fitness center and a meeting room for business activities.

Location & Transportation

Easily accessible transportation options include Polanco subway station and nearby bus routes. Notable landmarks such as Museo Nacional de Antropologia and Auditorio Nacional are within a short walking distance. Nearby shopping highlights include Antara Fashion Hall and luxury boutiques along Masaryk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

3 persons

435 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Deluxe King Guest Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Superior Standard King Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mexico City 4.2 mi

Airports

Benito Juarez International (MEX) 8.7 mi

Lic. Adolfo Lopez Mateos International (TLC) 33.8 mi

Metro stations

Polanco2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Baggage storage
Allergy-free rooms
Elevator

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Spa & wellness center
Jacuzzi
Massage

Room features

Air conditioning
Heating
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Location

Av. Presidente Masaryk 390, Mexico City, Mx, Mexico City, Mexico, 11560

Map view

Av. Presidente Masaryk 390, Mexico City, Mx, Mexico City, Mexico, 11560

City landmarks

Museums

Museo Nacional de Antropologia

1.3 mi

Parks

Bosque de Chapultepec

1.7 mi

Events

Auditorio Nacional

3100 ft

Bosque de Chapultepec I Secc

Chapultepec Castle

1.3 mi

Museums

Soumaya Museum

1.1 mi

Aquarium

Acuario Inbursa

1.1 mi

Paseo de la Reforma

The Angel of Independence

2.0 mi

Zoo

Zoologico de Chapultepec

1.1 mi

Shopping Area

Antara Fashion Hall

4400 ft

Auditorio Nacional Bosque de Chapultepec

Campo Marte

2600 ft

Avenida Miguel de Cervantes Saavedra 303 Miguel Hidalgo

Museo Jumex

3800 ft

Avenida Paseo de La Reforma s/n.

Lago del Bosque de Chapultepec

3400 ft

Museums

Papalote Museo del Nino

1.4 mi

Gallery

Museo Tamayo

1.3 mi

Monuments and Landmarks

Monumento a los Ninos Heroes

1.4 mi

Museums

Museo Trick Eye

4700 ft

Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec

Museum of Modern Art

1.4 mi

Paseo de la Reforma s/n.

Parque Zoologico de Chapultepec

1.3 mi

Amusement & Theme Parks

La Feria Chapultepec Magico

1.3 mi

Av. Horacio 921

Parroquia de San Agustin

4400 ft

Museums

Luis Barragan House and Studio

1.5 mi

Mall

El Palacio de Hierro

2000 ft

Mall

Pabellon Polanco

1.3 mi

Shopping Area

Comercial Miyana

3100 ft

Nearby

Avenida Presidente Masaryk

1700 ft

Farm

Parque Lincoln

900 ft

Mexico CityMexico

Polanco

1300 ft

Night club

La Santa Masaryk

1400 ft

Night club

Republica

1400 ft

Gallery

Oscar Roman Gallery Art And Design

1400 ft

Restaurants

Dulce Patria en Las Alcobas

300 ft

Anatole France 100 Col. Polanco

Pujol

1300 ft

Calle Tennyson 133 Polanco

Costenito Market

300 ft

Avenida Presidente Masaryk 393 Top floor

Barezzito

300 ft

Calle Anatole France 116 Colonia Polanco

3ra Ronda

300 ft

Avenida Presidente Masaryk Numero 393

Matisse

300 ft

Calle Anatole France 115 Colonia Polanco

Lampuga Polanco

500 ft

Calle Anatole France 78 Col. Polanco

Sonora Grill Prime Masaryk

600 ft

Calle Alfredo de Musset 3

Kleins Polanco

400 ft

Avenida Presidente Masaryk Polanco 360 L-2

Reviews and Ratings

Reviews from guests about their experience.

86%

loved their spa retreat and can’t wait to return.

8.6/10

Great

Rooms

9.2

Location

9.8

Service

9.2

Dining

9.0

Michael

United States of America, March 2025

6.4/10

My stay at Las Alcobas was largely fantastic, thanks to its very nice location and attentive service. I loved the great amenities and room comfort, even though I faced some issues with noise and Wi-Fi. Overall, it was a nice experience that just fell short of perfection.

Rooms

8.0

The room was beautifully furnished with a large, comfortable bed and high-end bathroom accessories. I liked how I could control everything from climate to lighting via a bedside touch screen. However, the blinds weren't fully blackout, which let in some light in the morning.

Service

9.0

The service was excellent, especially from the concierge team, who were super helpful and attentive. I was especially impressed by Bruno, who went out of his way to assist me with my requests. Check-in was smooth and communication was great.

Location

10.0

Las Alcobas is perfectly located in Polanco, surrounded by high-end shops and restaurants. I loved wandering the beautiful neighborhood, feeling safe and having plenty of dining options within walking distance.

Dining

9.0

Breakfast was large, filling, and delish! I enjoyed the traditional Mexican options as well as some plainer fare if I wanted. The service during meals was excellent, making every dining experience a pleasure.

Facilities

7.0

The hotel had solid facilities, including room service and valet parking. I did enjoy a great massage at the spa, but it wasn't quite what I expected from a five-star place in terms of amenities.

Marie

United States of America, February 2025

7.0/10

My stay at Las Alcobas was mostly good, featuring luxurious accommodations and attentive service. The breakfast options were delicious, offering a good start to each day. However, I did feel a bit confined, as there weren't many outdoor spaces to relax, and there were some hiccups with reservations that could've been handled better.

Rooms

8.0

My room was spacious and beautifully appointed, featuring one of the best showers I've ever used with multiple shower heads. I truly enjoyed the luxurious touches throughout the space.

Service

7.0

The staff was always helpful and attentive, committed to making my stay as comfortable as possible. However, I encountered an embarrassing situation regarding a reservation that was not honored.

Location

9.0

The hotel is located in the upscale Polanco neighborhood, which made accessing great restaurants very convenient. The area itself is lovely and feels safe.

Dining

9.0

Breakfast was large, filling, and delicious, with a variety of traditional Mexican options. I particularly enjoyed the eggs and pastries each morning.

Facilities

7.0

Las Alcobas offered great facilities, including room service and dry cleaning, but I found it lacking a more spacious place to relax or meet friends.

Dick

United States of America, December 2024

6.0/10

My stay at Las Alcobas was truly nice. The beautifully decorated room was a blend of comfort and style, although a bit on the smaller side. I found the dining options good, with standout dishes on the menu, though not everything was great. The staff, especially Daniel, were exceptionally attentive and responsive, making me feel warmly welcomed throughout my stay.

Rooms

10.0

The room was spacious and well-equipped, featuring bedside iPad controls. It was comfortable, stylish, and clean, creating a lovely ambiance for relaxation.

Service

10.0

The service was exceptionally attentive and courteous. The staff went out of their way to assist me with everything I needed, making the stay feel personalized and special.

Location

10.0

Las Alcobas is situated in Polanco, a posh and safe neighborhood. It’s close to amazing restaurants and attractions, making it easy to explore the city.

Dining

8.0

The restaurant offered good food with a local twist. The staff was fantastic, always remembering my preferences, although a couple of dishes didn’t quite meet my expectations.

Facilities

10.0

Facilities like airport shuttle, room service, and valet parking were convenient. They added to the overall comfort and ease of my stay.

Mary

United States of America, November 2024

7.4/10

My stay at Las Alcobas was really good. The luxurious ambiance complemented by excellent service truly made it nice. However, I did encounter some minor issues with the electronic lighting system and the elevator speed.

Rooms

10.0

The room was spacious and well-appointed, featuring a super shower and a relaxing deep soaking tub. The double-glazed windows ensured a peaceful night's sleep.

Service

10.0

Service was perfect. the staff was genuinely friendly and attentive to my needs throughout my stay. They even provided turndown service at my preferred time.

Location

10.0

Situated in the upscale Polanco neighborhood, I was within walking distance of luxury boutiques and fantastic restaurants. The location is simply perfect for exploring the area.

Dining

10.0

Breakfast was good, with options like perfectly cooked bacon and a good continental selection. The dining space felt pleasant and airy, enhancing the overall experience.

Facilities

10.0

The hotel offered superb facilities including room service, valet parking, and a concierge ready to assist with any requests, making my stay comfortable.

Dave

United States of America, November 2024

5.0/10

My recent stay at Las Alcobas was nothing short of really good. The staff truly set this hotel apart with their warmth and attention to detail, making me feel welcomed throughout my visit. The location in Polanco was perfect for exploring the city, and I loved the room's modern amenities and elegant design. While the dining options were good, I found myself craving a bit more variety. Overall, I would highly recommend this hotel for anyone visiting Mexico City.

Rooms

10.0

My room was beautifully designed and provided a sense of luxury with high-end accessories and a touch screen control for lighting and climate, maximizing every bit of space.

Service

10.0

The service was perfect; every staff member, from the front desk to the restaurant, was friendly and eager to assist with my needs.

Location

10.0

Las Alcobas is conveniently situated in the upscale Polanco neighborhood, close to Chapultepec Park and surrounded by the best boutiques and restaurants.

Dining

9.0

Dining at Anatol was good, with fresh pastries and flavorful dishes, though I wished for a bit more variety in sweet options.

Facilities

10.0

The hotel offers excellent facilities including room service and helpful concierge services, ensuring a seamless experience.